Wholesale Industry Case Study
Triumph's modular design delivers results by growing
with your business and providing cost-effective functionality
Triumph supports these key wholesale business functions
- Tracking inventory and stock holdings (Inventory Module)
- Processing sales orders and customer back orders (Sales Order Entry Module)
- Online ordering to save time and money (B2B eCommerce Module)
- Back-to-back ordering for prompt supply (Purchase Requisitions and Purchase Ordering Module)
- Price negotiations and targeted promotions (Special Pricing Module)
- Sourcing from single warehouse or multiple warehouses (Multi-Location Stock Module)
- Sales and profit analysis (Sales Analysis Module)
- Collection of real-time orders in any location (Reach 4 Sales)
Client Profile - Chokeby Road
Award winning chocolatier manages inventory, sales and logistics with Triumph.
Chokeby Road, a leading Western Australian chocolatier and confectionery distributor, was one of the first companies to adopt Triumph's real-time logistics management system. That was in 1993, and they have never looked back.
Their system uses Triumph and Reach 4 Sales, a mobile communications application.
"The time savings generated are tremendous" says Richard Blance, Chokeby Road's Managing Director. "All the data management is completely automatic and about as real-time as you can get it and, as a result, we can provide far more effective delivery."
A Personal Digital Assistant (PDA) device gives a sales representative in the field remote access to customer account and inventory details, meaning he or she can effectively process orders on the spot.
Field reps can check a customer's account, stock holdings for a given product and status of back-orders, then enter new order details. They do all this in the customer's store, communicating immediately with the system at Chokeby Road’s headquarters in Welshpool.
Triumph's Sales Order Entry module processes the information and automatically raises a sales order. The Inventory Module searches and checks stock holdings and generates a Picking Slip.
"The system even produces a delivery run sheet if we want it," says Richard Blance.